FY 2021 Consumer and Stakeholder Survey Results

Responses:
• Stakeholder comments were positive and praising CODI and CODI staff for everything they do.


The following all reported having 100% satisfaction:
• ATS Consumer
• ATS Stakeholder
• CSS Stakeholder
• Customer Satisfaction
• DDD Consumer
• DDD Stakeholder
• Residential Stakeholder


Increases in satisfaction from 2020 to 2021 were noted in the following surveys:
• Residential Consumer
• CSS Consumer


DAS Consumer Survey Results:
• Consumers reported 100% satisfaction in eight out of eleven categories.


EE Consumer Survey Results:
• Consumers reported 100% satisfaction in three out of eleven categories.


EE Stakeholder Survey Results:
• Stakeholders reported 100% satisfaction in five out of ten categories.


Thanks for completing our survey and for your input. We are always open for comments and suggestions. Should you have any ideas to enhance our services, please feel free to contact us.