top of page
FY 2022 Consumer and Stakeholder Survey Results
Stakeholders, comments were positive and praised CODI staff.
The following all reported having 100% satisfaction:
Vendor/Customers Satisfaction:
-
CES Janitorial, Maintenance, Job Coach Customer Comments:
-
Printing Customer Comments:
-
Outsource Center Customer Comments:
Increases in satisfaction from 2021 to 2022 were noted in the following surveys:
-
Extended Employment (EE) Stakeholder
ATS Consumers Reported 100% satisfaction in five out of ten categories.
Comments included :
-
The staff is always there when I need help.
-
CODI provides great services.
Adults Training Service (ATS) Stakeholder
Comments Included:
-
Nothing needs improvement.
-
I have utilized CODI services for many years. Thank you.
Community Support Services (CSS) Consumers Reported 100% satisfaction in three out of ten categories.
Comments included :
-
CODI is always there when I need help.
-
CODI is supportive, compassionate, and caring and gives us help and hope.
-
CODI is very efficient with my appointments.
-
CODI meets the client’s needs and understands disabilities.
-
CODI is always on time.
-
CODI is doing an excellent job.
-
CODI rescues people from state hospitals and helps to keep us out.
-
CODI has saved my life more than once.
-
CODI is doing an excellent job. And I am incredibly grateful. Thanks for everything you do. I love my caseworker.
CSS Stakeholders reported 100% satisfaction in three out of ten categories.
DAS / Sandy Consumer Comments:
-
The caseworkers try to understand and relate by putting themselves in our situations.
-
Thank you for helping me recover.
Division of Development Disabilities (DDD) Residential Consumers
Comments Included:
-
The staff is caring and exceptional.
EE Consumers reported 100% satisfaction in five out of ten categories.
Comments included :
-
We have a lot of work.
-
CODI cares for everyone on a one-to-one basis.
-
Keep doing what you are doing. That is why I like to come here.
-
Everything. The staff is very dedicated.
-
I could not ask for anything more.
-
The staff is very good and does a great job.
-
CODI gets us as much work as possible.
-
The staff puts the concerns of consumers first.
-
The staff helped me get better at my job in the workshop.
-
Staff encourages us.
-
CODI provides a place for us to work.
-
CODI keeps us working.
-
CODI helps us.
EE Stakeholders reported 100% satisfaction in nine out of ten categories.
-
I have no suggestions to improve. I am very pleased with CODI's services. I would like to visit sometime.
-
No improvement is needed.
-
Everything is moving along excellently.
Residential Consumers reported 100% satisfaction in four out of eleven categories.
Comments Included:
-
CODI staff listens when you have problems or concerns.
-
CODI treats people right.
-
CODI helps us with SSI, SNAP, and phones.
-
CODI takes care of consumers.
-
The staff is caring and exceptional.
Residential Stakeholders reported 100% satisfaction in five out of ten categories.
Comments Included:
-
CODI provides exceptional services.
-
CODI is always professional.
bottom of page