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GRIEVANCE or APPEAL PROCEDURE

Taran Winchester, Director of Quality Improvement
twinchester@njcodi.org
As Director of Quality Improvement, Taran ensures funding source compliance requirements are met and reports and investigates compliance issues, unusual incidents, and Consumer, volunteer, and interns' Grievances or appear procedure.
Consumer Grievance or Appear Procedure
Consumers may file a grievance or appear procedure if they believe they witnessed or experienced CODI staff:
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Disregarding consumer rights
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Treating consumer unfairly
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Not providing services offered by the program
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Intimidating or bullying consumer
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Treating consumers inhumanely or without dignity
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Allowing consumers to be put at risk by another consumer
Grievances do not include consumer-to-consumer complaints.
To initiate a grievance or appear procedure, consumers must submit a Grievance or appear procedure Form within 30 days either through the website, mail (Career Opportunity Development, 901 Atlantic Avenue, Egg Harbor City, NJ 08215), or email (TWinchester@njcodi.org ) to Taran Winchester, Director of Quality Improvement (DQI).
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