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GRIEVANCE or APPEAL PROCEDURE
Taran Winchester, Director of Quality Improvement
As Director of Quality Improvement, Taran ensures funding source compliance requirements are met and reports and investigates compliance issues, unusual incidents, and Consumer, volunteer, and interns' Grievances or appear procedure.
Consumer Grievance or Appear Procedure
Consumers may file a grievance or appear procedure if they believe they witnessed or experienced CODI staff:
Disregarding consumer rights
Treating consumer unfairly
Not providing services offered by the program
Intimidating or bullying consumer
Treating consumers inhumanely or without dignity
Allowing consumers to be put at risk by another consumer
Grievances do not include consumer-to-consumer complaints.
To initiate a grievance or appear procedure, consumers must submit a Grievance or appear procedure Form within 30 days either through the website, mail (Career Opportunity Development, 901 Atlantic Avenue, Egg Harbor City, NJ 08215), or email (TWinchester@njcodi.org ) to Taran Winchester, Director of Quality Improvement (DQI).
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